Payment policy
There are 2 payment methods, customers can choose the most convenient and suitable method for them:
Option 1: Direct cash payment to our address
Option 2: Transfer money in advance. You transfer the money first, then we deliver the goods according to the agreement or contract with you.
Note
The transfer content clearly states the order code or invoice
We are committed to transparent and legal business
Complaint handling policy
– Receive all customer complaints related to the use of the company’s services.
– In all cases of warranty, you can contact us for warranty procedures.
– The time to settle a complaint within a maximum of 03 (three) working days from the date of receipt of the customer’s complaint. In case of force majeure, both parties will negotiate by themselves.
Information Privacy Policy
madcowphuquoc.com does not sell, share or trade customer personal information collected on the website to any other third party.
Personal information collected will only be used within the company.
When you contact to register for the service, the personal information that madcowphuquoc.com collects includes:
First and last name
Address
Telephone
In addition to personal information is information about services
Product’s name
Quantity
Product delivery time
2. Scope of information use
Personal information collected will only be used by madcowphuquoc.com internally within the company and for one or all of the following purposes:
– Customer support
– Provide service-related information
– Process orders and provide services and information via our website at your request
– We may send information about new products, services, information about upcoming events or recruitment information if you sign up to receive email notifications.
– In addition, we will use the information you provide to support customer account management; confirm and execute financial transactions in connection with your online payments;
3. Information storage time
For personal information, madcowphuquoc.com only deletes this data if the customer requests it, the customer requests to send an email to info@madcowphuquoc.com
4. Persons or entities that may have access to personal information
Subjects with access to customer’s personal information belong to one of the following fields:
– MILTON JOINT STOCK COMPANY
– Partners who have signed a contract to perform a part of the service provided by MILTON JOINT STOCK COMPANY. These partners will receive information according to contractual agreements (maybe part or all of the information according to the terms of the contract) to assist users in using the services provided by the Company.
5. Address of the unit that collects and manages personal information
MILTON JOINT STOCK COMPANY
Address: Group 6, Ban Quy Hamlet, Duong Bao Hamlet, Duong To Ward, City. Phu Quoc, Kien Giang
Phone: +84 (0) 297 267 9999
Website: madcowphuquoc.com
Email: info@madcowphuquoc.com
6. Means and tools for users to access and correct their personal data
madcowphuquoc.com does not collect customer information through the website, customer personal information is collected via email to contact us to order products and services to our email box: info@madcowphuquoc.com or phone number to contact to order products call +84 (0) 297 267 9999
You can contact the above email address and phone number to request madcowphuquoc.com to correct your personal data.
7. Mechanism for receiving and resolving consumer complaints related to the misuse of personal information or the reported scope.
At madcowphuquoc.com, the protection of your personal information is very important, you are guaranteed that the information provided to us will be confidential madcowphuquoc.com commits not to share, sell or rent personal information your multiplication for any other person. madcowphuquoc.com commits to only use your information in the following cases:
– Improve service quality for customers
– Settlement of disputes and complaints
– When required by law enforcement.
madcowphuquoc.com understands that your rights in the protection of personal information are also our responsibility, so in case of any questions or comments related to madcowphuquoc.com’s privacy policy, and regarding personal information being misused or reported, please contact us via hotline +84 (0) 297 267 9999 or email: info@madcowphuquoc.com
Reservation
Mad Cow is Phu Quoc’s best restaurant to meet, mingle, taste amazing grilled Steaks or Seafood, and enjoy great selections of madly priced wines!